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Customer Care

A team of expert watchmakers trained by the most prestigious Swiss maisons are at your service to ensure the perfect functionality of every timepiece and the protection of its value.

For any need or info you can contact us with the form below this page: our experts will get in contact with you as soon as possible.

To receive more infos about Rolex maintenance
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COME VISIT US

We assess your second hand watches.

The experience gained over the years makes our jewellery shop an excellence in the field of valuation and sale of your watches.

If you want to sell your item, Grande jewellery store is at your disposal.

    CONTACT US

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    Secure payment

    Your data is protected by advanced encryption systems to ensure safe purchases and completely secure transactions.

    Free shipping

    We offer free shipping on all orders, with no minimum spend, to make your shopping experience even more convenient.

    Warranty

    Every purchase includes an official invoice and a warranty that protects your rights with authentic, high-quality products.

    Easy and fast return

    Changed your mind? No worries — our return process is simple, fast, and can be managed entirely online.

    Gift Packaging

    Each order can be enhanced with elegant gift packaging, perfect for any special occasion.